Privacy, Cookies and GDPR

Who we are
We are Tunbridge Wells Business Network (TWBN) – our address is:

Tunbridge Wells Business Network
Nevill Golf Club
Benhall Mill Road
Tunbridge Wells
Kent
TN2 5JW

What personal data we collect and why we collect it
General: Our website may use cookies to maintain and keep track of users’ preferences and authenticated sessions, to identify technical/security issues, user trends and effectiveness of promotional activities, and to monitor and improve its overall performance. The website uses a contact form for messaging. The message content and sender’s email address are sent as an email – no data is collected or stored on the website.

Contact forms
We collect your name, email and IP address when you contact us through our web form. Your personal data is only used in connection with your enquiry and service interest. IP addresses are collected so we can protect our site from malicous attacks. Form entries are also stored on our web server database including an email log to help us troubleshoot any technical issues we might have when sending email via our web server.

Cookies Policy
TWBN (“us”, “we”, or “our”) uses cookies on this website (the “Service”). By using the Service, you consent to the use of cookies.

What are cookies
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognise you and make your next visit easier and the Service more useful to you.

Cookies can be “persistent” or “session” cookies.

How TWBN use cookies
When you use and access the Service, the system may place a number of cookies files in your web browser.

We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences.

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:

Essential cookies
We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

Third-party cookies
In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

What are your choices regarding cookies?
If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

More information about cookies
You can learn more about cookies at All About Cookies: http://www.allaboutcookies.org/

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics
This website uses Google Analytics to track user interaction. We use this information to determine the number of people using our website, to better understand how you find and use our website, your journey to and from our site but also how you travel through it.

Google Analytics records data that does not identify you as an individual, your geographical location, your type of device, your type of internet browser, operating system or age group. Google Analytics is a third party data processor. Google Analytics uses cookies at the heart of its application, details of which can be found on https://support.google.com/analytics/answer/6004245

Disabling cookies on your internet browser or opting out of cookies will stop Google Analytics from tracking any part of your visit to any area of our website. Disabling cookies via our pop up reminder may also prevent some areas of our website to operate in the way they are intended.

Do we share your data?
No. We do not share your personal data with any third party. Your data is only used in connection with the services you have requested.

What rights you have over your data
If you have have left comments on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.